Our Privacy Policy

1. Introduction

The Washington by LuxUrban is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website thewashingtonny.com.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and any other information you provide when making a reservation or contacting us.
  • Non-Personal Information: Browser type, IP address, pages visited, and time spent on our site, collected through cookies and analytics tools.

3. How We Use Your Information

We use your information for various purposes, including:

  • Processing reservations and payments
  • Communicating with you about your bookings
  • Improving our services and website
  • Sending promotional materials, if you opt-in
  • Responding to inquiries and customer service requests

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Third-party service providers (e.g., payment processors, booking platforms) as necessary to facilitate your reservations.
  • Law enforcement or regulatory agencies, when required by law.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your personal data, subject to legal obligations

7. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

The Washington by LuxUrban
8 Albany Street
New York, NY 10006
thewashington@luxurban.com
646.826.8600